When studying languages, it is important to choose a centre which meets the established service quality requirements and so you can be confident that is certified, which guarantees that the student’s objectives will be fulfilled.
For the Elduaien Language Academy it has always been essential to offer its students the best service possible and it is for this reason that we work relentlessly on the path to excellence.
On its way to guaranteeing quality in the services it offers, our academy has obtained numerous awards over the years, for example, the ISO 9001:2000 certificate obtained by the Ondarreta centre, followed by theISO 9001:2008 certificate.
Elduaien’s aim was to ensure that all the centres had the ISO certificate and, by 2011, after much dedication, this became a reality.
We are now working to obtain the ISO 9001:2015certificate.
As far aslanguage management is concerned, in March 2011, we obtained the Bai Euskarari certificate, which certifies our customer service in Basque.
Finally, in 2013, we were awarded the Bikain Certificate of Quality in Basque which certifies the use of Basque in academic management.